Gift card 100€
Coupon
Our voucher comes very quickly to you by e-mail. The perfect "last minute gift", if you are late again. Christmas and birthdays often come sooner than you think! In the practical PDF format, you only have to print out the voucher - preferably in color. Of course, there is still room for a personal message to your loved ones! We hope you enjoy giving it away!
Each voucher is provided with an individual, one-time redeemable voucher code, which can be redeemed with every order in our online store.
Note: Please note that your gift voucher will only be sent after we have received your payment. The gift vouchers have no expiration date and can therefore be redeemed at a later date.
Product questions
Why are some products sold out?
We only produce our jewelry in small series and therefore some products may sell out quickly. In order to be able to design our range flexibly, to continually surprise you with new products and to respond to customer requests, we keep our production quantities slightly lower than companies that have their products manufactured by machines.
Can you shower with your jewelry on?
No Please not! Our concrete pieces of jewelry do not tolerate water. They can become unsightly discolored and stained due to moisture. Although we seal all products so that they are protected against splashing water, it is no longer possible to remove any possible discoloration afterwards. So that you can enjoy your piece of jewelry for as long as possible, we have summarized everything you should consider in our care instructions.
You can read more about it here
Why are there air bubbles in the concrete blocks?
Air bubbles are normal in concrete and cannot be prevented. We are actually very happy about these air bubbles, because they enable us to see the respective finish at all. Air bubbles and cavities (especially at the edge or elongated) are desirable and enable the uniqueness and diversity of our unique pieces. You can find out more about this in this video
Why does my piece of jewelry differ slightly from the product photo?
Your piece of jewelry is something very special and unique. With us, no two concrete blocks are the same and we cannot produce two identical products. This is not possible at all due to our special manufacturing technology. We have no direct influence on how the concrete absorbs the copper parts, the gold or silver leaf and the glitter foil during the drying process. This is precisely what creates our individual design and unique pieces.
Shipping & Returns
How long does my package take?
Our standard delivery time within Germany is 3-5 working days. Within Austria and other European countries you can expect 3-7 working days.
Can I return or exchange the jewelry? How long?
Naturally! If you don't like it, you can send the jewelry back to us within two weeks of receiving the goods. It is important that the pieces of jewelry are completely unworn and were only put on to try on. Unfortunately, an exchange is not possible due to our system, so send the return back to us and simply order the desired product again in the shop.